To remind the majority of users: the original Guangzhou Yue visual equipment Limited was renamed as the electronic ( Guangdong ) Limited, select CBS original models with the CBS software, CBS original models control: skin series:CBS-8866U or SK-8866U, CBS-1800U, CBS-1900, CBS-900, CBS-2000, hair series: CBS-1717, CBS-1718, CBS-1700, CBS-1600T,, CBS-1500U;
Announcement:
Not kick up a cloud of dust, but is indeed regrettable: our CBS skin, hair analysis diagnosis system is a Guangzhou company piracy, we solemnly declare: CBS series of products and systems, Taiwan are imported ( customs clearance ), no manufacturers in mainland China, only in Wuhan Boseview ,Boseview Beijing, Guangdong Boseview, Guangzhou IDEAVIEW seen for sale, there is no any other distribution channels, the channel outside of any place to buy Are pirated and counterfeit goods, about how to identify,Please click on the "classic knowledge " under the" how to identify pirated CBS system" for identification;
Guangdong sales in detail: 020-39758055,: 400-6688-381 wuhan;Welcome to QQ: 154433204 consultation, on the CBS software piracy.  
  1800U-FAQ - Q & A
  8866U-FAQ - Q & A
  After-sales service and warranty that
  TV drive installed computer models ......
  Color Adjustment (Chinese, English) ......
  Trouble Shooting ......

Tel:+86-020-39758055 / 29132156
Service Telephone:+8618688621881
E-mail:gdideaview@wo.com.cn

Skin Instrument Service:Ideaview Instruments code (108) to serve you!

 Iris Miriam Service:Ideaview Instruments code (118) to serve you!

 Hair Instrument Service:Ideaview Instruments code (128) to serve you!

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1800U-FAQ - Q & A

1.How to confirm normal operation of intelligent skin tester?

AnswerThe structure of skin tester with USB port is similar with other equipment with USB port.Therefore, please confirm normal operation of intelligent skin tester according to following steps:right-click “my computer” property hardware equipment managerimage processingequipment. If you can not find the equipment or yellow question mark and exclamation markappear, it is showed that the skin camera does not installed successfully.As shown in the picture below, if you do not install any other image driver, please right-click thedriver program and forbid the equipment. If you want to use this equipment again, please click“Enabled” and restart the computer.
TipWindows Vista users, please examine in the path: control panel hardware and voiceequipment managerimage process.
 
 
2.There is no image in shooting area, what can we do
AnswerClick “Program” in “Start” menu, find installed “
formerly, and click “ ”to run the system. Click “Options”tick “Preview” (as shown in
the picture below):
 
3. When pre-record the product, the product image can not be imported, what can we do?
Please convert the pictures into BMP or JPG image with 24 bit. The operations are as follows: right-click the product picture choose “Open with” choose “Paint” to open the productpicture. Within the “Paint” softwarechoose “Save as” under “Document”, then, a dialog box willbe popped up. Choose “Save as type” to save the picture as BMP or JPG image with 24 bit. Next,click “Save”. After writing down the picture path, click “Capture image”, a dialogue box will beprovided to you to choose treated product picture. Then, the picture will be displayed on the screen.
4. The lens light does not work, what can we do?
The white protruding line on the dermis and epidermis lenses shall be matched with the gap whereinstall the handle. The lens light does not work if not matched with the gap. The black part on theskin lens can be circumvolved left and right for alternatives ofdermis test and epidermis test.
5.What should we do if there si no products in the display area?
You should mark” v”  before the products when you input your products.

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